posted by user: carmen || 3924 views || tracked by 7 users: [display]

JSR Special Issue 2012 : Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective


When N/A
Where N/A
Submission Deadline Feb 1, 2012
Categories    services   consumer behavior   marketing   business

Call For Papers

Journal of Service Research calls for submissions for a special
interdisciplinary issue on IT-related service. Much of the radical transformation of the world economy from an industrial to a
post-industrial service society comes from the contribution of
information technology (IT) to service sectors and from IT as
service. This special issue is multidisciplinary in nature as
many disciplines play a role in the service economy. We invite
scholars from marketing, information systems, operations management, human resources, finance/accounting, economics,
and organizational research to submit papers on IT-related service. We are particularly interested in papers that consider the
productivity and quality of IT-related service and focus on the
relationship with customers (including B2C, B2B and C2C), in
contrast to technology-centered approaches to service management and business interaction. Papers that include empirical,
analytical, and conceptual approaches that develop or extend
theory are welcome. Topics of interest include, but are not limited to:
 IT’s role in providing cost-effective service
 IT mediated or supported self-service
 IT-related service productivity, quality, and customer
 IT servitization
 IT-related service innovations and business transformation
 IT-related service management and marketing
 IT-related service value networks
 IT service, customer service, and service satisfaction
 IT-related service and consumer behavior
 IT-related service and employee attitudes and behavior
 IT-related service economics and pricing
 IT-related service engineering, systems, and computing
We expect this special issue to lead to significant crossfertilization across fields and, therefore, to particularly high
impact for the papers. The issue is sponsored by the National
Science Council of Taiwan and the Center for Excellence in
Service at the University of Maryland.
The best paper will receive a first-place award of $2,000,
and up to three additional papers will receive honorablemention awards of $1,000 each. In addition, each award will
include an invitation for the paper to be presented at the
Frontiers in Service Conference in 2013 (with complimentary
registration) that will coincide with the publication of the
special issue.
Please submit manuscripts to http://mc.manuscriptcentral.
com/journsr and designate ‘‘Special Issue on IT-Related
Submission Deadline: February 1, 2012; Expected Publication Date: August 2013

Related Resources

HBPSC 2023   7th HBP Student Conference on Interdisciplinary Brain Research
ITCS 2022   11th International Conference on Information Technology Convergence and Services
ICSOC 2022   International Conference on Service-Oriented Computing [Deadline Extended]
ICAS 2022   10th International Conference on Asian Studies 2022
NordSec 2022   The 27th Nordic Conference on Secure IT Systems
ICBIF 2022   2022 International Conference on Business, Information and Finance
FLAIRS-36   36th International Florida Artificial Intelligence Research Society Conference
ICSCM 2023   2023 4th International Conference on Supply Chain Management (ICSCM 2023)
ICTR 2023   6th International Conference on Tourism Research
ICAAF 2022   2022 2nd International Conference on Accounting, Auditing and Finance (ICAAF 2022)