ICEGOV2015

9th International Conference on Theory and Practice
of Electronic Governance

"Transparent and Accountable Governance for Post 2015
Development - Towards Engagement and Collaboration"

3-5 November 2015, Tunis, Tunisia

www.icegov.org

CONFERENCE PATRONS
Presidency of the Republic of Tunisia
Ministry of Higher Education and Scientific Research
Ministry of Telecommunication Technologies and the
Digital Economy

CONFERENCE ORGANIZERS
University of Carthage, Tunisia
Tunisian Management Scientific Society, Tunisia
United Nations University Operating Unit
on Policy-Driven Electronic Governance (UNU-EGOV), Portugal


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PUBLICATION AND AWARDS
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All accepted papers will appear in the conference
proceedings, which will be published by the ACM Press.
Selected papers will be invited for submission to the
special issue of Government Information Quarterly.
The best paper and best reviewer awards will be announced
at the conference.


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IMPORTANT DATES
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First Submission Deadline: 1 July 2015
Notification Deadline: 7 August 2015
Final Submission Deadline: 14 September 2015
Author Registration Deadline: 14 September 2015


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CONTACT
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Enquiries: icegov@icegov.org
Travel and accommodation: icegov@topnet.tn
Paper submission:
http://www.easychair.org/conferences/?conf=icegov2015


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INTRODUCTION
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Inclusive and sustainable human development are at the
center of the emerging United Nations Post-2015 Development
Agenda, as are the calls for stronger governance to enable:
1) transparent and accountable institutions that are
responsive to the needs of people, and 2) meaningful
participation of individuals and strong collaboration
between the government and the governed in governance
processes to tackle inequalities and promote social
inclusion. The main purpose of ICEGOV2015 is to explore how
digital technology can advance such calls and to discuss
related research and policy implications.

The series of International Conferences on Theory and
Practice of Electronic Governance (ICEGOV) brings together
governments, academia, the United Nations system and other
international organizations, civil society, and the private
sector to share the insights and experiences in theory and
practice of Electronic Governance. ICEGOV promotes
interactions between different groups of stakeholders,
from policy-makers, government officials and elected
representatives, to researchers, innovators and educators
from developing and developed countries, all sharing a
common concern that public investment in Information and
Communication Technology (ICT) and Electronic Governance
(EGOV) create public value. ICEGOV is a platform for such
stakeholders to discuss effective ways to working together
across the national, thematic, development, political and
other boarders towards addressing this concern.

Following earlier ICEGOV conferences in Macao (ICEGOV2007),
Cairo (ICEGOV2008), Bogotá (ICEGOV2009), Beijing (ICEGOV2010),
Tallinn (ICEGOV2011), Albany (ICEGOV2012), Seoul (ICEGOV2013),
and Guimarães (ICEGOV2014), the ICEGOV series has become a
source of significant research and policy insight, able to
reach global and multi-stakeholder audiences. On average,
every ICEGOV conference attracts 140 submissions from 49
countries and is attended by over 400 participants from more
than 50 developed and developing countries including
government (40%), academia (36%), industry and civil
society (14%) and international organizations (10%).


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SUBMISSIONS
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ICEGOV2015 invites submissions of original work, not
published or considered for publication elsewhere. The
papers can be submitted to six specific tracks, three
thematic sessions, and the doctoral colloquium, as described
below. Except doctoral colloquium submissions, papers can
also be submitted to the conference without specifying the
track or session. Program Chairs reserve the right to
allocate or reallocate papers to specific conference tracks
or assign them to thematic sessions, created to highlight
contributions to specialized or novel themes.


The six ICEGOV2015 tracks are:

1) OPEN DATA FOR DEVELOPMENT

With new technologies facilitating data collection in
various forms and for various purposes, how can governments
and businesses profit from the availability of big and open
data? How can such data be effectively used in support of
public policy and development goals?

Topics of interest include, but are not limited to,
the following:

- Big Data
- Big Data Analytics
- Business Cloud
- Decision Support Systems
- e-Procurement
- Geographical Information Systems
- Infomediary Business Models
- Innovative e-Business Models
- Legal and Regulatory Compliance
- Linked Data Assets
- Open Data Communities
- Open Data Ecosystems
- Open Data Platforms
- Open Government Data as a Market
- Open Government Data as a Movement
- Open Government Data as a Policy
- Open Government Data as a Right
- Open Government Data Initiatives
- Open Government Data versus Open Government
- Privacy, Security and Sensitive Data
- Proactive Release of Government Data
- Service Mashups
- Supply, Demand and Value Chains

Chairs: Adegboyega Ojo, Peter Winstanley


2) CITIZEN EMPOWERMENT AND INCLUSION

Facing lack of capacity and confidence in the ability of a
centralized state to address complex, interconnected and
often contradictory public needs, how can citizens,
businesses and other non-state actors be more involved and
empowered, particularly with data?

Topics of interest include, but are not limited to,
the following:

- Access and Accessibility
- Citizen Co-Creation
- Connected Governance
- Contract Management
- Crowd Sourcing
- Digital Cities and Regions
- Digital Divide and Digital Culture
- e-Business Models for Social Entrepreneurship
- e-Consultation
- Education, Training and Digital Skills
- Engaging Citizens via Social Media
- Government as a Platform
- ICT-Enabled Pursuit of Social Missions
- Identity Management
- Information Sharing
- Managing Social Tensions with ICT
- Online Conflict Resolution
- Online Deliberation and Discourse
- Participation 2.0
- Participatory Governance
- Smart Citizens, Smart Communities
- Social Media and Government
- Universal and Mobile Access

Chairs: Maria Wimmer, Kim Andreasson


3) ETHICS, ACCOUNTABILITY, TRANSPARENCY AND VALUES

Underlying the promise of e-government, development, and
sustainability is trust in and transparency of government,
government processes, and governance. The values and ethics
of those in public administrations, embedded within ICTs,
and infused through processes and systems that govern
participation and engagement are also critical components
to successful e-government. This track focuses on how ICTs
can promote trust, values, and the ability of citizens to
demand, receive, and ensure high standards of transparency
and accountability from their governments in order to
bolster engagement with and participation in public policy
development, high levels of public sector performance, and
the reduction and prevention of corruption.

Topics of interest include, but are not limited to,
the following:

- Open Government
- Social Responsibility
- Transparency and Accountability
- Transparency in International Aid
- Transparency Metrics
- Transparency versus Performance
- Transparency versus Privacy
- Trust and Confidence
- Community Capacity Building for Accountability
and Transparency
- Collaborative Accountability and Transparency
- Accountability Frameworks
- Digital Accountability and Transparency Acts
- Expose, Investigate and Disseminate Services
- e-Voting
- ICT-driven Government Ethics
- ICT-facilitated Accountability
- ICT-facilitated Anti-Corruption Laws
- ICT-facilitated Legislation for Transnational
Investments/Procurements
- ICT-enabled Openness and Transparency
- Internet Censorship
- Law Compliance and Enforcement
- Oversight Institutions
- Oversight of Private Companies Involved in Service
Delivery
- Participation and Accountability

Chairs: John Bertot, Paul Hector, Charfeddine Yaakoubi


4) CONTEXT-SPECIFIC ELECTRONIC GOVERNANCE AND POLICY
COHERENCE

While adapting government digitization efforts to specific
local or sectorial application contexts may deliver more
targeted and effective responses to context-specific needs
and circumstances, it also raises the risk of overlaps,
inconsistencies and spillovers between context-specific
approaches, undermining collective responses to higher-level
public policy goals. This track focuses on the design and
performance of Electronic Governance (EGOV) in specific
local, sectorial or local-sectorial contexts including
contextual features that enable or disable successful
context-specific EGOV, interaction and cross-border
collaboration between EGOV in “neighboring” contexts, EGOV
context-adaptation and EGOV transfer between contexts,
synergy and alignment between context-specific EGOV,
coordination and negotiation between context-specific EGOV
to fulfil common policy goals, EGOV design for context
versus design for reuse, etc.

Topics of interest include, but are not limited to,
the following:

- Local Electronic Governance
- Local versus National Electronic Governance
- Multi-level Electronic Governance
- Sectorial Electronic Governance
- Electronic Governance in the Education Sector
- Electronic Governance in the Energy Sector
- Electronic Governance in the Environment Sector
- Electronic Governance in the Finance Sector
- Electronic Governance in the Health Sector
- Electronic Governance in the Justice Sector
- Electronic Governance in the Security Sector
- Electronic Governance in the Technology Sector
- Sectorial versus Multi-Sectorial Electronic Governance
- Local-sectorial Electronic Governance
- EGOV Design for Context versus EGOV Design for Reuse
- Enabling versus Disabling EGOV Contextual Features
- Electronic Governance Context Adaptation
- Electronic Governance Context-to-Context Transfer
- EGOV for Aligning National Strategies with Local Needs
- EGOV for Sustainable Development
- EGOV and Cross-Sectorial Policy Requirements
- EGOV and Local and Sectorial Impact Evaluation
- Policy Coherence for Development
- EGOV and Post-2015 UN Development Agenda

Chairs: Tomasz Janowski, Peter Parycek, Delfina Sá Soares


5) SOCIAL INNOVATION AND TRANSFORMATION

Social innovation is about meeting social needs whilst also
directly involving and activating the people whose needs are
being meet. This is often driven or supported by ICT and in
many cases represents an important goal of e-Governance.
E-Governance also has the potential to contribute to more
inclusive and equitable socio-economic development, while
protecting natural resources for future generations. ICT
enables all kind of new applications and can be
transformative. How can governments, supported by ICT, work
with citizens, businesses, academia and other non-state
actors to pursue both needs- and rights-based, equitable
and sustainable development?

Topics of interest include, but are not limited to,
the following:

- Access in Rural Areas
- Community Development
- Data for Governance
- Development Approaches
- Emergency Assistance
- Public-Private-Civil Governance
- Community Development
- Green Government
- Green Technology
- Healthy Lifestyle Intervention
- ICT against Poverty, Hunger, Exploitation
and Marginalization
- Impact Assessment of EGOV supporting Sustainable
Development
- Inter-Generational Relationships
- Modeling Life Settings and Life Scenarios
- Monitoring of Health and Chronic Diseases
- Personal Activity Management
- Public Services for Rural Population
- Public Services for Vulnerable Groups
- Remote and Self Health Monitoring
- Rural Government and Mobile Governance
- Stakeholder Engagement and Management
- Digital Social Innovation

Chairs: Vishanth Weerakkody, Jeremy Millard, Samia Melhem


6) INSTITUTIONAL EFFECTIVENESS AND RESPONSIVENESS

The diffusion of ICTs in society and within governments'
organizations is calling for new managerial approaches and
capabilities to deal with the new strategic, organizational,
institutional, legal, technological, and economic challenges
associated with every e-government deployment. How can
government leaders manage and organize these challenges to
deliver public value?

Topics of interest include, but are not limited to, the following:

- Business Process Integration
- Business Process Reengineering
- Changes in Hiring Patterns of Government Workers
- Chief Information Officer
- Collaborative Government
- Emergency and Disaster Response
- Experience and Knowledge Sharing
- Government Information Leadership
- Human Resource Management
- Interoperability
- Knowledge Management in Government
- Knowledge Retention
- Lean Government
- Mobile Government
- Mobile Public Services
- Performance Management
- Public Value
- Public-Private Partnerships
- Regulatory Government
- Re-organization of Government Functions
- Sustainability of Electronic Government Initiatives
- Technological Culture
- Transformation and Change Management
- Transformative Government

Chairs: Antonio Cordella, Sehl Mellouli


The three ICEGOV2015 thematic sessions are:

7) INTELLIGENT INFORMATION SYSTEMS FOR GOVERNMENT

Organizational Intelligent Systems provide sophisticated
technological solutions in a variety of areas, like
business, transportation, health, decision making processes,
among others, and Electronic Governance (e-Governance) is
not an exception. This thematic session is oriented towards
the following question: how can novel information systems
and computer science theoretical frameworks and/or new
applications of intelligent information systems can provide
added value in the area of Electronic Governance?

Topics of interest include, but are not limited to,
the following:

- Knowledge Representation and Reasoning for e-Governance
- Processing of Big Data for Enhancing Public Service
Delivery and Policy-making
- Biomimetics for e-Governance
- Cognitive Cities & Smart Cities
- Granular Computing for Enhanced Public Services
- Fuzzy Sets and Soft Computing for e-Government
- Semantic Technologies for e-Governance
- Social Network Analysis for Government Information
Networks
- Recommender Systems Technologies for e-Governance
- Intelligent Information Systems for Smart Governance
- Intelligent ICT Solutions for e-Participation
- New Advanced ICT-Solutions for Smart Cities
- Intelligent Systems and e-Democracy
- Preservation and Dissemination of Cultural Assets Using
Intelligent Systems

Chairs: Carlos Chesñevar, Nahla Ben Amor, Edy Portmann


8) EGOV AND THE TOURISM SECTOR

Travel and Tourism do account for an important part of
national GDP and employments worldwide, and are among the
most important export sectors for many developing economies.
Travellers moving across borders for touristic reasons have
reached 1.1 billion in 2014 according to the World Tourism
Organization (UNWTO): they do not bring only money and
resources, but also ideas and opportunities for meaningful
encounters and peaceful dialogues. The session focusses on
the Government/Policy layer of e-Tourism exploring how to
outline rules and regulations of the ICT and tourism 'game'
on regional, national, and international contexts, how to
innovate on institutional structures and mechanism for
ensuring participation in tourism-related governance
processes, as well as how to lay the cornerstones for
tourism activities contributing to sustainable development.

Topics of interest include, but are not limited to,
the following:

- e-Tourism and ICT for development (ICT4D)
- Public-Private Partnerships in e-Tourism
- Visa Custom Processes and Tourism-related Services
- Countries' Reputation in Online Media
- Big Data, Open Data in Tourism and Tourism Statistics
- Data Privacy in Tourism-related Services
- ICTs and Sustainable Tourism, including Environmental,
Economic, Social and Cultural Sustainability
- e-Learning by National/Regional Tourism Offices
- Regulatory and Taxation Issues facing New (international)
Players and New Business Models
- Online Information for Foreigners Willing to Visit a
Country/ Tourism Destination, and for Own Citizens Willing
to Travel Abroad
- Usability and Accessibility of Government e-Tourism
services

Chairs: Lorenzo Cantoni and Nadzeya Kalbaska


9) EGOV FOR SECURITY AND URBAN RESILIENCE

Cities offer people around the world the promise of better
education, health care, employment and quality of life.
They also feature slums, urban sprawl, homelessness,
absence of social controls characteristic to rural areas
and small towns, and global networks and influence that
breed various forms of criminality, violence and
depravation. The thematic session focuses on studies
analyzing how EGOV solutions applied by urban communities
and governments can strengthen their security and
resilience of negative effects of urbanization.

Topics of interest include, but are not limited to,
the following:

- New Trends in Community Security
- Community- and Government-led EGOV Solutions to Enhance
Community Security and Resilience
- EGOV Solutions for Community Policing to Protect the
Disadvantaged
- EGOV Solutions for Mitigating Urban Violence
- EGOV to Support Neighborhood Watchdogs
- Crowdsourcing Local Security Situation
- EGOV for Reporting Human Rights Violation
- EGOV Solutions for Enhancing Police-Citizens Interactions
- EGOV Solutions for Building Trust between Police and
Citizens
- EGOV Solutions Addressing Police-Community Problems
- Innovative Solutions Promoting Police-Community
Collaboration
- EGOV Services Assisting Police to Control Disorder and
Crime
- EGOV Services Contributing to Reducing Delinquency
- EGOV Solutions for Structural Changes in Police
Organizations
- EGOV Solutions for Enhancing Effectiveness and Efficiency
of Police
- EGOV Solutions for Better Policing Public Places
- EGOV Solutions for Identifying and Monitoring Crime Hot
Spots
- EGOV Support for Transferring Security Responsibilities
to Local Authorities
- EGOV for Monitoring Police Activities

Chair: Elsa Estevez, Marco Peres Useche, Olfa Zeribi


10) DOCTORAL COLLOQUIUM

Submissions to the Doctoral Colloquium are welcome from
doctoral students who would like to present their research
work on any topic related to the theme of the conference.
Each submission should explain the research problem
addressed and why the problem is important, the research
questions pursued and the research methodology adopted to
pursue them, what kind of scientific and technical
challenges were encountered in the course of the research,
and obtained or emerging research results. Presentation of
student work at the Doctoral Colloquium aims at providing
feedback from academic experts and building students'
peer-to-peer and professional networks.

Chairs: João Álvaro Carvalho, Adegboyega Ojo, John Bertot,
Sehl Mellouli


11) TUTORIALS

We invite proposals for tutorials from active researchers
and experienced tutors. Tutorials are half-day presentations
that provide deeper insight into electronic governance
research and practice. Tutorials are intended to provide
insights into good practices and up-to-date research
strategies related to Electronic Governance that would
benefit researchers and practitioners.


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SUBMISSION CATEGORIES
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Completed or ongoing work can be submitted as research
papers, experience papers, poster papers or doctoral
research papers, in addition to proposals for tutorials:

- Research papers – The papers that provide the results of
complete or ongoing research in one or more aspects of EGOV,
with proven or potential capability to advance the state of
research in the field. Complete research papers are limited
to 10 pages, while ongoing research papers are limited to
4 pages.

- Experience papers – The papers that describe completed or
ongoing innovations in EGOV practice or policy with proven
or potential capability to advance the state of practice in
the field including critical success factors and insights on
the challenges encountered and how they were or are
addressed. Complete experience papers are limited to
10 pages, while ongoing experience papers are limited to
4 pages.

- Poster papers – The papers that present new ideas and
initiatives with potential to advance the state of research
and state of practice in the field. Poster papers are
limited to 2 pages.

- Doctoral research papers – The papers submitted by
doctoral students to describe their research related to the
topics of the conference. Doctoral research papers are
limited to 4 pages.

- Tutorials – The following information is required:
1) title; 2) under 150 words abstract; 3) targeted audience;
4) prerequisites, if any; 5) learning outcomes;
6) description – a tutorial should cover wide and relevant
related topics in the literature and not only focus on the
tutors' own research; 7) bios of the tutor(s) and 8) list of
references. Proposals are limited to 2 pages. A template for
proposals is available here:
http://icegov.org/?attachment_id=4581


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SUBMISSION PROCEDURE
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1. Preparation – All papers should be written in English,
prepared using the Word template provided at
http://www.acm.org/sigs/publications/pubform.doc and
conforming to the page limits set for the corresponding
submission categories: 10 pages for completed research or
experience papers, 4 pages for ongoing research or
experience papers and for doctoral research papers, and
2 pages for poster papers.

2. Submission – All papers should be submitted without any
means of identifying their authors through
http://www.easychair.org/conferences/?conf=icegov2015 by the
First Submission Deadline.

3. Review – All submitted papers will undergo a
double-blind review by the Program Committee and the authors
will be notified about acceptance or rejection decisions by
the Notification Deadline.

4. Rights management – A link to the online right
management form and to instructions on how to fill the form
will be sent by the publisher to the authors of accepted
apers. After completing the form, the authors will be
mailed a copy of the form and the correct rights management
text to add to their papers.

5. Revision – Accepted papers must be revised to address
reviewer comments, to add author names, affiliations, and to
add the rights management text received in (4), and
resubmitted through
http://www.easychair.org/conferences/?conf=icegov2015 by the
Final Submission Deadline.

All accepted papers will appear in the conference
proceedings on the condition that at least one author
registers before the Author Registration Deadline and
presents the paper at the conference.


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SCHOLARSHIPS
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Authors of accepted papers will be able to apply for
scholarships to partially cover the costs of attending the
conference (registration, accommodation or both), with
preference given to the authors from developing countries.
t most one application will be considered per accepted
paper.


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PROGRAM
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Besides presentations of submitted work – Research Papers,
Experience Papers, Poster Papers, Doctoral Papers and
Tutorials, the program will also include Keynote Lectures
and Plenary Discussions, as well as social events for
etworking and community building.


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PROGRAM CHAIRS
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- Sehl MELLOULI, Laval University, Canada
- John BERTO, University of Maryland, USA
- Elsa ESTEVEZ, UNU-EGOV, Portugal


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PROGRAM COMMITTEE
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- Ganesh ADHIKARI, Ministry of Home Affairs, Nepal
- Luís AMARAL, University of Minho, Portugal
- Dennis ANDERSON, Pace University, USA
- Kim ANDREASSON, DAKA Advisory AB, Sweden
- Maria BEEBE, Global Networks, USA
- Elena BELLIO, Bocconi University, Italy
- Nahla BEN-AMOR, University of Tunis, Tunisia
- Hatem BEN-STA, Tunis El Manar University, Tunisia
- Lyudmila BERSHADSKAYA, ITMO University, Russia
- Luca BUCCOLIERO, Bocconi University, Italy
- Luís CAMARINHA-MATOS, New University of Lisbon, Portugal
- Lorenzo CANTONI, Università della Svizzera italiana,
Switzerland
- Wojciech CELLARY, Poznan University of Economics, Poland
- Yu-Che CHEN, University of Nebraska Omaha, USA
- Carlos CHESÑEVAR, Universidad Nacional del Sur, Argentina
- Soon CHUN, City University of New York, USA
- Gaston CONCHA, Universidad Santo Tomás, Chile
- Meghan COOK, University at Albany, USA
- Flávio CÔRREA, University of São Paulo, Brazil
- Rama Krushna DAS, National Informatics Centre, India
- Rahul DE', Indian Institute of Management Bangalore, India
- Pablo FILLOTTRANI, Universidad Nacional del Sur, Argentina
- Simon FONG, University of Macau, Macau SAR, China
- Mila GASCO, ESADE Business and Law School, Spain
- Karim HAMZA, The American University in Cairo, Egypt
- Brian HO, University of Macau, Macau SAR, China
- Sirajul ISLAM, Örebro University, Sweden
- Marijn JANSSEN, Delft University of Technology,
Netherlands
- Carlos JIMENEZ, Independent Consultant, Spain
- Nadzeya KALBASKA, Università della Svizzera italiana,
Switzerland
- Atreyi KANKANHALLI, National University of Singapore,
ingapore
- Meelis KITSING, University of Massachusetts, USA
- Ralf KLISCHEWSKI, German University in Cairo, Egypt
- Hiroko KUDO, Waseda University, Japan
- Calvin Leong, Public Administration and Civil Service
Bureau (SAFP), Macau SAR, China
- Shuhua Monica LIU, Fudan University, China
- Nuno LOPES, United Nations University and University of
Minho, Portugal
- Dragana MAJSTOROVIC, University of Koblenz-Landau, Germany
- Morten MEYERHOFF, Danish Agency for Digitisation, Denmark
- Harekrishna MISRA, Institute of Rural Management Anand,
India
- Gianluca MISURACA, Institute for Prospective Technological
Studies, Spain
- Adegboyega OJO, National University of Ireland, Ireland
- Peter PARYCEK, Danube-University Krems, Austria
- Edy PORTMANN, University of Bern, Switzerland
- Marco PRANDINI, University of Bologna, Italy
- Voahangy RAKOTONIRINA, University of Antananarivo,
Madagascar
- Alexander RYJOV, Lomonosov Moscow State University,
Russia
- Rodrigo SANDOVAL-ALMAZAN, Universidad Autónoma del Estado
de México, Mexico
- Melissa SIEGEL, Maastricht University, Netherlands
- Hamida SKANDRANI, University of Manouba, Tunisa
- Delfina SOARES, University of Minho, Portugal
- Henk SOL, University of Groningen, Netherlands
- Evgeny STYRIN, National Research University Higher School
of Economics, Russia
- Efthimios TAMBOURIS, University of Macedonia, Greece
- António TAVARES, University of Minho, Portugal
- Louise THOMASEN, coThomasen, Denmark
- Dmitrii TRUTNEV, ITMO University, Russia
- Neeta VERMA, National Informatics Centre, India
- Peter WINSTANLEY, Scottish Government, United Kingdom
- Maria WIMMER, University of Koblenz-Landau, Germany
- Tung-Mou YANG, National Taiwan University, Taiwan
- Cristina ZERPA, Project Management Institute, Uruguay
- Saleem ZOUGHBI, Independent Expert, Palestine