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KSM 2009 : WM2009 Workshop: Knowledge Services and Mashups


When Mar 25, 2009 - Mar 27, 2009
Where Solothurn, Switzerland
Submission Deadline Oct 31, 2008
Notification Due Dec 15, 2008
Final Version Due Jan 10, 2009
Categories    knowledge management

Call For Papers

WM2009 Workshop: Knowledge Services and Mashups (KSM09)
March 25, 2009 - March 27, 2009
Solothurn, Switzerland

Part of the Conference on Professional Knowledge Management (WM 2009)

October 31, 2008 Submission of workshop papers
December 15, 2008 Notification of authors about acceptance/rejection
January 10, 2009 Submission of camera-ready papers

Large monolithic knowledge management systems as the one-for-all KM solution have largely failed to live up to their expectations. In particular, they have failed
- to integrate into work practices of the individual, thus lacking adoption by the individual
- to adapt to different types and sizes of companies, different type of employees as well as changing requirements of those
- to acknowledge that knowledge management is not an isolated activity within a company, but rather an activity of "networked individuals?

In line with the trend towards modular service-oriented architectures, we can observe that knowledge management solutions increasingly adopt more modular approaches. However, these developments are usually merely a decomposition into software components without taking into account the user of such systems. But the notion of service goes beyond components; it usually assumes that the granularity of functionality as well as packaging is motivated by usage patterns (e.g., business processes) and not purely technical (software engineering) considerations.

This means that the shift from integrated knowledge management solutions towards knowledge services is not only a question of modularity, but also requires rethinking offer and demand (by knowledge workers) of such services. And it also requires a thorough understand of knowledge work and new conceptual foundations for its support (e.g., the knowledge maturing model by Maier & Schmidt or the seeding-evolutionary growth-reseeding model by Fischer) to identify basic knowledge services and their interplay, which constitutes another issue of service-orientation: combination or orchestration of different services to provide higher-level functionality.

In the context of Web 2.0 (which in itself is a user-oriented approach to web applications where the social ecology is explicitly considered), the notion of mashups has emerged as an integration paradigm which is lightweight and easy such that:
- end-users themselves can combine different services (like aggregating and filtering feeds of content, calendar information etc.)
- applications and services can easily participate and offer those feeds

This goes beyond service-orientation (which is about empowering the enterprise to creating their own solutions without relying on vendor prepackaging) and realizes end-user empowerment as well.

A recent development in the related field of learning support is constituted by personal learning environments, replacing LMS similar to services and mashups replacing KMS. They envision a work environment of individual tools (e.g., for communication, sharing, awareness, collaboration, networking) that allow the individual for organizing her learning in a very personal way. They offer a construction set of small services to be configured by the individual user.

The workshop aims at bringing these strands of development of service-oriented approaches to supporting knowledge management and learning together to go one step further beyond the enthusiasm about Knowledge Management 2.0, which is essentially about social software for knowledge management. The scope of the workshop ranges from theoretical and conceptual foundations (which might come from various disciplines), methodical contributions up to technical prototype development and gathering experiences from evaluations.


Theoretical and conceptual foundations of knowledge services and mash-ups
- Notion of knowledge services and mashups
- Theories and concepts of knowledge work
- Requirements for knowledge services and mash-ups

Knowledge Service and Mashup engineering
- for personal knowledge management and learning (including personal learning environments)
- for supporting communities and social networking
- for organizational knowledge management

Personalization and contextualization of services and mash-ups
- Knowledge representations and models for services
- Semantic models and metadata

Knowledge Service Architectures and integration concepts
- Lightweight mash-up approaches to the combination of different knowledge services
- Semantic service descriptions

Evaluation of knowledge services and mash-ups


All papers in the conference proceedings have to be formatted according to the following instructions under (Latex Template, Word Template). We solicit submissions of the following types:
- Research papers
- Case studies and experience reports from industry
- Position papers and work-in-progress
- Demonstrations

Paper submissions should should not exceed 10 pages, descriptions of demos should not exceed 5 pages.


Tobias Ley, Know-Center, Graz, Austria (
Stefanie Lindstaedt, Know-Center, Graz, Austria (
Andreas Schmidt, FZI Research Center for Information Technologies, Karlsruhe, Germany (

Endorsed by



Andreas Abecker, FZI Research Center for Information Technologies, Karlsruhe, Germany
Steffen Lamparter, Karlsruhe Service Research Institute (KSRI) & AIFB, University of Karlsruhe, Germany
Mathias Lux, University of Klagenfurt, Austria
Johannes Magenheim, University of Paderborn
Ronald Maier, Leopold-Franzens-University of Innsbruck, Austria
Gregoris Mentzas, National Technical University of Athens, Greece
Claudia M?ller, University of Stuttgart, Germany
Sebastian Schaffert, Salzburg Research, Austria
York Sure, SAP AG, Germany
Robert Woitsch, BOC, Austria

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