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CSAW 2013 : Cloud Service Analytics Workshop 2013


When May 8, 2013 - May 10, 2013
Where Aachen, Germany
Submission Deadline Jan 28, 2013
Notification Due Feb 26, 2013
Final Version Due Mar 8, 2013
Categories    cloud computing   cloud computing analytics   cloud performance modelling   service quality metrics

Call For Papers

In conjunction with the 3rd International Conference on Cloud Computing and Services Science - CLOSER 2013


Cloud computing presents new economic and flexible business and technological models. The explosive uptake of Cloud solutions has fuelled the growth of Cloud services. However, to support Cloud providers and users, it is critical that sourcing decisions are informed through some system of Cloud service analytics. The 1st Cloud Service Analytics Workshop (CSAW) will provide an interactive and focused platform for presenting and discussing new and emerging ideas on Cloud service analytics. This workshop focuses on linking some of the latest research in business and I.T to explore how we can examine the value of Cloud service environments. This workshop provides a platform to exchange state-of-the-art research and practice in Cloud service analytics and explore emerging or overarching trends within the field of Cloud computing.


• Cloud Computing Analytics
• Service Key Performance Indicators
• Cloud Performance Modelling and Management
• IT Service Management and Cloud
• Service and Technology Capabilities
• Service Quality Metrics
• Cloud Service Performance
• Value Analysis of Cloud Environments
• Matching, compliance and alignment issues
• Service Capability Maturity Models
• Monitoring and Reporting Business Value across Service Networks
• Cloud Service Quality Frameworks
• Service and Technology Standards for the Cloud


Paper Submission: January 28, 2013
Authors Notification: February 26, 2013
Final Paper Submission and Registration: March 8, 2013


Prospective authors are invited to submit papers in any of the topics listed above.
Instructions for preparing the manuscript (in Word and Latex formats) are available at: Paper Templates
Please also check the Guidelines and Templates.
Papers should be submitted electronically via the web-based submission system at:


All accepted papers will be published in the workshop proceedings book, under an ISBN reference and on CD-ROM support.
All papers presented at the conference venue will be available at the SciTePress Digital Library (
SciTePress is member of CrossRef (


Markus Helfert
Dublin City University

Noel Carroll
Dublin City University

Armin Shams
University College Cork


CLOSER Workshops - CSAW 2013

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