The 8th Workshop on Social and Human Aspects of Business Process Management (BPMS2’15)

August 31st, 2015 Innsbruck, Austria

Call for Papers

Deadline for workshop paper submissions: 5 June, 2015 (extended)

Workshop Theme

The involvement of human aspects into Business Process Management takes place both on a social and individual level. Social software is a new paradigm that is spreading quickly in society, organizations and economics.

Enterprises use social software to improve their business processes and create new business models. Social software is used both in internal and external business processes. Using social software, the communication with the customer is increasingly bi-directional. E.g. companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.

In parallel to the fact that more and more enterprises are using business process management also the individual is involved in a multitude of business processes. This creates a number of new challenges. Individuals have to cope with multiple process contexts and thus have to administer data appropriately. Furthermore, individuals have to integrate the external business processes into their own work environment or even to couple several external business processes. Human aspects in business process management relate to the individual who creates a process model, to the communication among people, during and after the process execution, and to the social process of collaborative modeling. Human aspects also relate to the interaction / collaboration / coordination / cooperation that should be implemented in the business process or to specific human-related aspects of the business process itself and their representations in models.

Up to now, the interaction of social and human aspects with business processes has not been investigated in depth. Therefore, the objective of the workshop is to explore how social software interacts with business process management, how business process management has to change to comply with weak ties, social production, egalitarianism and mutual service, and how business processes may profit from these principles.

The workshop will discuss three topics. Social Business Process Management, Social Business and Human Aspects of Business Process Management. Social Business Process Management is the use of social software to support one or multiple phases of the business process lifecycle.

1. Social Business Process Management (SBPM)

- Which phases of the BPM lifecycle (Design, Deployment, Operation, and Evaluation) can profit the most by social software?

- Do we need new BPM methods and/or paradigms to cope with social software?

- Is there an influence of weak ties, social production, egalitarianism and mutual service provisioning on BPM methods themselves?

- How are trust and reputation established in business processes using social software?

- How do weak ties, social production, egalitarianism and mutual service provisioning influence the design of business processes?

- How does social software interact with WFMS or other business process support systems?

- What is the impact on conceptual models for those categories of business processes which are not well-defined?

2. Social Business: Social software supporting business processes

- Which new possibilities for the support of business processes are created by social software?

- Are there business processes which require sociality, especially when they are not predictable (as production workflows) but collaborative or ad hoc?

- How can we use Wikis, Blogs etc. to support business processes?

- Which types of social software can be used in which phases of the BPM lifecycle?

- What new kinds of business knowledge representation are offered by social production?

3. Human Aspects of Business Process Management

- What requirements are created for individuals by participating in a multitude of business processes.

- Which concepts and technologies exist to support the individual in coping with different external business processes

- Which further human aspects of business process management exist?

- Human-centric business processes

- Human resource management in business processes -

Goal

Based on the five previous successful BPMS2’08, BPMS2’09, BPMS2’10, BPMS2’11, BPMS2’12, BPMS2’13, BPMS2’14 workshops, the goal of the BPMS2’15 workshop is to promote the integration of business process management with social software and to enlarge the community pursuing the theme.

Workshop paper format

Position papers of up to 2500 words are sought. Position papers that raise relevant questions, or describe successful or unsuccessful practice, or describe experience will all be welcome. Position papers will be assigned a 20-minute presentation. Short papers of up to 1000 words can also be submitted, and will be assigned a 10 minutes presentation.

Submission

Prospective authors are invited to submit papers for presentation in any of the areas listed above. Only papers in English will be accepted. Length of full papers must not exceed 12 pages (There is no possibility to buy additional pages). Position papers and tool reports should be no longer than 6 pages. Papers should be submitted in the new LNBIP format (http://www.springer.com/computer/lncs?SGWID=0-164-7-487211-0). Papers have to present original research contributions not concurrently submitted elsewhere. The title page must contain a short abstract, a classification of the topics covered, preferably using the list of topics above, and an indication of the submission category (regular paper/position paper/tool report).

Please use Easychair for submitting your paper: https://easychair.org/conferences/?conf=bpmws15

The paper selection will be based upon the relevance of a paper to the main topics, as well as upon its quality and potential to generate relevant discussion. All the workshop papers will be published by Springer as a post-proceeding volume (to be sent around 4 months after the workshop) in their Lecture Notes in Business Information Processing (LNBIP) series.