As governments seek to remodel and restyle their services, e-Government continues to arouse interest and attention. New dynamic issues such as e-democracy, e-citizenship, e-Identity and e-voting have become core elements in the development of public sector delivery. The multi-tier nature of e-Government, relevant at local government, central government but also at the supranational level such as the European Union, makes it of importance to academics and practitioners alike. Vital questions are posed which link technological development and a streamlining of government services to more social based values of inclusion, accessibility and power relationship ratios

e-Government encompasses more than just technology – it challenges the way in which public sector service providers and citizens interact. Democratic renewal, the transformation of service delivery, community leadership and citizenship integration are all key elements of this fascinating subject. e-Governemnt is tightly related to legal, economical and organisational fields and as such holds a strong interdisciplinary status.

The conference committee welcomes contributions on a wide range of topics using a range of scholarly approaches including theoretical and empirical papers employing qualitative, quantitative and critical methods. Case studies and work-in-progress/posters are welcomed approaches. PhD Research, proposals for roundtable discussions, non-academic contributions and product demonstrations based on the main themes are also invited.

Possible topics include, but are not limited to:-

- Applications of e-Government: New ideas for improving the Public Service efficiency and effectiveness; The case for e-Government; Post-modern campaigning; Comparison case studies in developing versus developed nations; e-Government for young people; G2G applications; Back-office implementation; EU e-Government policy.
- Challenges to e-Government: Cyberterrorism; Technological limitations of citizenry; Interoperability; Language issues, Identity Management – including Authentication, Trust and Privacy; How to increase take-up of e-Government services; The transition to e-Government for local governments; Semantics of transactions in e-Government, definitions and implementations.
- The e-Voting issue: How can e-Voting be made to work; Risks and advantages from e-Voting; prototype m-Voting systems; Validation and verification issues; Benefits and Inhibitors to e-Voting.
- e-Democracy: How technology can improve the democratic process; ICT and the case of deliberative democracy; Using Blogs and Wikis to enhance participation; e-Government as an enabler of public sector reform; Setting an e-Democracy agenda at government level; Citizens' wider access to ICTs, and the skills and means to generate and distribute content; Citizen trust in online participation and dialogue; The design of audience-specific consultative processes; Conceptualising public value; Deciding the correct balance between online and offline citizen/government, citizen/citizen interactions; Exploiting the learning and communicative potential of emerging online tools and new media forms (games, blogs, wiki, G3 mobile communications).
- Measuring e-Government/Economics of e-Government: The case for e-Government - Can benchmarking indicators be effective; What are the benefits and economics of e-Government?; e-Government success factors and inhibitors; Methodologies, tools and metrics for assessing the effectiveness of e-Government; Delivery channels for government services; Attaining social value from electronic government; Political accountability; Measuring e-Government – What benchmarks should be used?; Payback periods; Web-based information quality.
- Legal, agency, trust and governance issues in e-Government: the equilibrium between actors in e-Government transactions, on issues of trust that may be expressed or understood between such actors, on legal issues promoting or inhibiting the adoption of e-Government models or measures, or on IP issues of Open Standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models, such as in procurement; Trust Charters in e-Service delivery.
- Additional topics: The issue of European citizenship; Interoperability Frameworks (National, Transnational); Entrepreneurial processes in the information society; Knowledge Management/Intellectual capital in local/national government; e-I: Intelligent use of systems in government; Leading change in Public Service organisations; Shared services in public service delivery- The way forward; Multi-Agency/partnership working; Information management strategies within the public sector; e-Government project failure; Scenario building; The role of e-Government in social and economic development; Decision support systems; Single European information space; Strategic leadership; Document management systems; Hierarchical government processes;Can e-Government learn from e-Business? Open Access and e-Government; Mobile Government; e-Procurement.

Important dates:
Abstract submission deadline:
25 November 2010
Notification of abstract acceptance:
2 December 2010
Final copy of full paper due for review:
13 January 2011
Notification of paper acceptance (with any requested changes):
24 March 2011
Earlybird registration closes:
7 April 2011
Final paper due (with changes):
21 April 2011
Final author registration date:
12 May 2011