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11th International Digital Government Research Conference (dg.o 2010)
Public Administration Online: Opportunities and Challenges
Puebla, Mexico
Monday - Thursday May 17 - 20.
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Home Page: http://www.dgo2010.org
General Inquiries: dgo2010@easychair.org
Social Network for dg.o community: http://dgo2009.crowdvine.com/
Submission web site: https://www.easychair.org/login.cgi?conf=dgo2010


The Digital Government Society of North America (DGSNA), with major support from the US National
Science Foundation, presents the 11th International Digital Government Research Conference (dg.o
2010). The dg.o meetings are an established forum for the presentation, discussion and demonstration of
interdisciplinary digital government research, technology innovation, and applications. Each year the
conference combines:

* Presentations of effective partnerships among government professionals, university researchers,
relevant businesses, and NGOs, as well as grassroots citizen groups, to advance the practice of
digital government.

* Research on digital government as an interdisciplinary domain that lies at the intersections of
computing research, social and behavioral science research, and the problems and missions of
government.

The dg.o 2010 conference theme ?Public Administration Online: Opportunities and Challenges? focuses
on open government, information sharing, interoperability, distributed collaboration, and massive
intelligence in government areas, as well as Web 2.0, and cloud computing. The theme encompasses
issues related to the capabilities to be provided by such environments; user interactions and experiences
with such online Digital Government resources and environments; and, the technical infrastructure
needed to support such environments. Topics in Web 2.0 technologies, online collaboration environments,
user adoption and adaptation, and use of cloud computing to support such environments are all relevant
and pose interesting scientific questions. At the same time, governments around the world are being
confronted with incredible challenges in privacy and policy issues, even as there are trends and pressures
to make these data accessible via more platforms, e.g. mobile devices. An additional important focus
area of the conference is on policy issues related to the above topics.

The goal of this year?s conference program is to encourage active discussions between practitioners and
academics in order to provide insights into Digital Government issues leading to future innovations. In
addition, we also welcome submissions from the broader domain of digital government research. More
specifically, we invite research papers, management, policy and case study papers, student research
papers, on-going research posters, and live demonstrations that address the impact of public
administration online, use of cloud computing, and effectiveness of social networks as transformative
technologies for G2G, G2C, C2C, and G2B interactions. We particularly encourage submissions on
interdisciplinary and crosscutting topics addressing social computing in the context of broad government
challenges. We also encourage the submission of panels, ?birds-of-a-feather? discussions, and pre-
conference tutorials and workshops.

While the overall conference theme this year is ?Public Administration Online?, topics can also include, but
are not limited, to the following,

* Digital Government Application Domains: such as courts, crisis management, education,
emergency response, government statistics, grants administration, intelligence, international
initiatives and cooperation, health and human services, law enforcement and criminal justice,
legislative systems, natural resources management, open government (o-government), regulation
and rulemaking, security, tax administration, transportation systems, and urban planning.

* IT-enabled Government Management and Operations: such as cross-boundary information
sharing and integration, decision-making processes, digital government organization and
management strategies, information assurance, information technology adoption and diffusion, IT
and service architectures, long-term preservation and archiving of government information,
program planning, service integration, as well as technology transition and transfer.

* Information Values and Policies: such as accessibility, digital democracy and governance, digital
divide, openness, privacy, public participation in democratic processes, security, transparency,
trust, and universal access to information and services.

* Information Technology and Tools to Support Government: such as cloud computing for digital
government domains; collaboration tools; digital libraries and knowledge management; geographic
information systems; human-computer interaction; intelligent agents; information integration;
interoperable data, networks and architectures; large scale data and information acquisition and
management; mobile government; multiple modalities and multimedia; national and international
infrastructures for information and communication; service-oriented architectures; semantic web;
and social networking, mashups, and software engineering for large-scale government projects.

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IMPORTANT DATES
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Jan 05, 2009 Papers due
Workshop, Tutorial and Panel proposals due
Feb 05, 2010 Papers: acceptance notification
Workshop Tutorial and Panel acceptance notification
Feb 15, 2010 Posters and demos due
Mar 01, 2010 Posters and demos: acceptance notification
Mar 15, 2010 Camera-ready manuscripts due
Apr. 15, 2010 Early registration due
May 17-20, 2010 dg.o 2010 Conference

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SUBMISSIONS TYPES AND FORMATS
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* Research Papers (maximum of 10 pages)
* Management, Case Study, or Policy Papers (maximum of 6 pages)
* Student Research Papers (maximum of 10 pages)
* Panels (maximum of 4 pages)
* Posters (maximum of 2 pages)
* System Demonstrations (maximum of 2 pages)
* Birds-of-a-Feather Sessions (maximum of 2 pages)
* Pre-Conference Tutorials (maximum of 2 pages)
* Pre-Conference Workshops (maximum of 2 pages)

Submissions must not exceed the maximum number of pages specified for each type of submission in
camera-ready ACM Proceedings format (double column, single spaced pages). Please do not use page
numbers. Paper titles should be on the first page of text, rather than on a separate cover page.

* Research and Policy track papers will be reviewed through a double blind review process.
Therefore, author names and contact information must be omitted from all submissions. Authors
must identify the topic(s) being addressed by the paper to assist the program committee in the
review process.

* All other submissions should follow the same ACM proceedings camera-ready format with author
names on the paper.

* All accepted submissions will appear in the proceedings, and authors are expected to present their
work. At least one author for each accepted paper must register before the camera ready version
is due in order to be included in the proceedings.

Research papers (maximum 10 pages) ? blind review
These submissions report innovative digital government research results in the form of a formal scholarly
paper. Papers on any digital government topic and all research methodologies are welcome. Relevance
to digital government problems, goals, or policies must be explicit.

Management, case study, or policy papers (maximum 6 pages) ? blind review
These submissions describe and evaluate practical digital government projects or initiatives, discuss
major policy themes, or present and evaluate management approaches to digital government initiatives
and programs.

Student research papers (maximum 10 pages) ? blind review
Digital government research papers authored solely by students should be submitted to this track. Student
papers will also receive a double blind review organized and administered by the student program
committee.

Panels (maximum 4 pages)
Proposals should include the theme and goals of the panel, a summary of the digital government issues or
questions that the panel will address, statements about the value of the discussion to conference
attendees and how well suited the topic is to a panel discussion. In addition, the proposal should include
information about the expertise of the moderator and panelists in the selected issues. Please include
names, institutional affiliations, addresses, email, and phone contact numbers of the contact person,
moderator, and presenter(s).

Posters (maximum of 2 pages)
The poster session, held in conjunction with the system demonstrations, allows presenters to discuss
research in progress, application projects, or government policies and program initiatives in one-to-one
conversations with other participants at the conference. The 2-page summaries should outline the nature
of the research, policy, or project and describe why the work will be of interest to dg.o attendees. Posters
prepared for the conference should measure approximately 36" x 48." Each poster station is provided a
table and an easel. Selected poster submissions may be asked to give an oral presentation in the
conference sessions.

System Demonstrations (maximum 2 pages)
System demonstrations are held concurrently with the poster session to the accompaniment of good food
and professional fellowship. The 2-page summaries should outline the nature of the system and describe
why the demonstration is likely to be of interest to dg.o attendees. Demonstrations of interest include
systems under development or in active use in research or practice domains. Submissions should include
authors' names and contact information according to that format. Each station is provided a table, an
easel, and Internet access. Monitors will be available for rent. Selected demo submissions may be asked
to give an oral presentation in the conference sessions.

Birds-of-a-Feather Discussion Sessions (maximum 2 pages)
Birds-of-a-Feather discussions provide an opportunity for participants to connect around selected topics.
Proposals should identify the conveners, the intended participants, and key discussion questions. These
conversations generally take place during lunch on one of the conference days.

Pre-conference Tutorials (maximum 2 pages)
dg.o tutorials are half- or full-day presentations offering deeper insight into the scientific and government
domains, research topics or methods, technologies or field experience of veteran digital government
researchers and practitioners.

Pre-conference Research or Management Workshops (maximum 2 pages)
We invite workshop proposals on any digital government research or management topic. Individuals
proposing workshops will assume the responsibility of identifying and selecting participants for the
workshop and for conducting workshop activities.

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OUTSTANDING ACHIEVEMENT AWARDS
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* All accepted management or policy papers, research papers, student papers, panels, posters, and
system demonstrations will be published in the printed proceedings and included in the ACM digital
library. Selected papers may be invited for a journal special issue.

* Outstanding achievement awards will be presented in the categories research papers,
management and policy papers, posters, and systems demonstrations. Papers that reflect the
theme of the conference, a cross-boundary partnership linking government, citizens and data will
be preferred. Other selection criteria include the interdisciplinary and innovative nature of the
work, its contribution to and balance between theory (rigor) and practice (relevance), the
importance and reach of the topic, and the quality of the writing for communicating to a broad
audience.

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CONFERENCE ORGANIZATION
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Conference Chairs
Soon Ae Chun, (CSI/City University of New York)
Luis Luna-Reyes (U de las Americas, Puebla)
John Moses (EPA)

Program Chairs
Peggy Agouris (George Mason University)
Chaitan Baru (SDSC / UC San Diego)
Rodrigo Sandoval-Almazan (Universidad Aut?noma del Estado de M?xico, Toluca)

Local chairs:
Fernando Thompson de la Rosa (Universidad de las Americas)

Panel chairs:
Andrea Kavanaugh (Virginia Tech)
Norm Sondheimer (UMass Amherst)
Teresa Harrison (University of Albany)

Demo & poster chairs:
Andrew Philpot (ISI/USC)
Hye-Chung Kum (UNC Chapel Hill)
Cindy Ruth P?rez D?az (Puebla State Government)

Workshop and tutorial chairs:
Jing Zhang (Clark University)
Natalie Helbig (University of Albany)

Student track co-chairs:
Bram Klievink (Delft University of Technology)
Janice Warner (Georgian Court University)

BOF chair:
Sehl Mellouli (Universit? Laval, Canada)

Publicity chairs:
Sehl Mellouli (Universit? Laval, Canada)
Basit Shafiq (Rutgers University)

Webmaster:
Andrew Philpot (DGRC and USC/ISI)

Registrar:
Priscilla Rasmussen (ARCS)

Sponsorship chair:
Donna Canestraro (Center for Technology in Government)

Treasurer:
Yigal Arens (DGRC and USC/ISI)

DGSNA liaison:
Eduard Hovy (DGRC and USC/ISI)