In any enterprise or marketplace, Knowledge Management is vital for sharing and embedding best practices, competitive intelligence, discovering and sharing business decisions – the key for success. At present enterprise market and competitive intelligence research portals are highly specialized knowledge management applications. But these require particular content management, search, distribution, and artificial intelligence (AI)-based machine learning capabilities. So now we find that modern technologies have made KM indispensable in developing strategic and systematic process in market and competitive intelligence and improving internal processes and communications supported by effective tools and technologies.

This conference is the perfect platform to find out what is happening in the KM marketplace – find out what will drive your business
Presentations from experts and thought leaders will show you what to do. Come and put your queries to them and learn how to benefit
Discover how to organise, categorise and discover enterprise knowledge and build and develop a KM team

CONFERENCE TOPICS TO BE COVERED:
Better decision making and innovation, drawing on Knowledge Management
Digital transformation of the content engine across multiple audiences and functions
Optimising the customer experience
Digital CX (Customer Experience) and EX (Employee Experience)
Knowledge mapping
Facilitating and controlling Information
Governance and Compliance
Extracting Intelligence from Information critical content capabilities needed to drive efficiency, insights and ROI
Recommender systems
Best practices to ensure successful content engine transformation.
The emphasis on people and processes to support KM will differentiate successful KM strategies
Breaking down knowledge silos
Low code platforms and applications
Text Analysis for Content Management
Designing and re-energising a knowledge programme
Making the right decisions in selecting tools and software to support KM
Developing effective KM professionals and teams
How to gain internal support and ensure momentum in KM